By Chris Matyszczyk Technically Incorrect: A customer who tries to cancel cable service receives a bill with a new first name.

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Source:: http://cnet.com.feedsportal.com/c/34938/f/645093/s/42d75838/sc/1/l/0L0Scnet0N0Cnews0Ccomcast0Eapologizes0Eafter0Ere0Enaming0Ecustomer0Ewith0Eexpletive0C0Tftag0FCAD590Aa51e/story01.htm